Communication Technology that helps you create…

Everything

What we do

David Toushek with arms crossed

We examine your most critical communication channels to quickly identify gaps and uncover opportunities to most dramatically improve your customer and employee experiences. 

From Email and Social, to Live Chat, Bots, Video and Contact Centre, we partner with top tier technology providers to distill the most modern and innovative solutions that drive results.

From company culture to productivity and profits, we believe that everything you want is on the other side of great communication. 
What do you want?  

DAVID TOUSHEK – FOUNDER

Connect

The first step is often missed as companies fail to properly connect with their employees and customers. Find out how we can help.

Engage

How to improve engagement with Employees and Customers? The answer is in your communication. Let us show you.

Create Trust

People buy from people and companies they trust and this begins with Communication. Let us show you how you can increase trust with your most important stakeholders.

Services

Our Services For Clients

Communication Audit

We’ll identify communication gaps and frictions keeping you from maximum CONNECTION, ENGAGEMENT and TRUST with employees and customers.

We provide prioritized recommendations on how to achieve scaled success through email, social media, chatbots, live agents, efficient contact centers, conversational Intelligence that enlightens, and video conferencing that is professional and builds trust.

CommTech Brokerage

With thousands of communication technologies available, who has time and expertise to know them all?! And what works best for your IT department, may not work best for your employees or customers.

Our CommTech experts will show you how leading companies are succeeding with various new technologies (and just like buying through an insurance or travel brokerage you get better service for the same if not better price).

Video Communication Training

1 on 1 Executive coaching on how to have the most effective and efficient video calls.

Learn how to look great on camera with a real executive presence.

We’ll show your staff how to go beyond just the basics of video conferencing and learn how to truly connect with and engage their teams and customers.


Testimonials.

Feedback from our clients
Bernie O'Reilly
    Bernie O’Reilly

    IT Director, Broadsign

    As one of your customers, you gave us White Glove treatment even though we were a small account, and you were always there to help us be successful with what we had purchased, not just if there was a potential new deal.

    Kenny Thurston
      Kenny Thurston

      Technology Experience Manager, Dialog Design

      Your dedication to your customers is unparalleled. Being a Canadian Zoom client we went through many and I mean many account managers. We were a customer in 2018 well before the pandemic. You … proved you could help us. Always appreciated your dedication.

      Roger Steers
        Roger Steers

        Executive Principal, RJC

        I first met David near the beginning of the pandemic, as we needed to broaden our communication platforms. David’s support was exceptional. He effectively made us feel like we were always his number one Client. He was responsive and effective without exception!

        Derrick Smith
          Derrick Smith

          CIO, UNI Financial

          David is always looking out for his customers. I’ve always appreciated him proactively introducing new technologies to us and how we could benefit from them! Great personality, transparency and customer focused!

          Technology Partners

          A few of our more than 250 CommTech partners